⚡ Uptime Monitoring

Uptime Monitoring
Know Before Your Client Does

Watch every client site and service with HTTP, keyword, and port checks every 5 minutes. The moment something goes down, your team gets alerted — with instant down and recovery notifications and full uptime history to prove your reliability.

Uptime Status client-domain.com
99.9
UP
30-day uptime · responding 142ms
Current Status UP
30-Day Uptime 99.95%
Avg Response Time 142 ms
Last Incident 12 DAYS AGO
SSL Reachability OK

Downtime Is the Most Visible Failure

When a client's website or service goes down, it's the single most visible thing that can go wrong — and the first thing they'll call you about. Finding out from an angry client is the worst way to learn about an outage.

Slow degradation matters too. A site that's technically ‘up’ but responding slowly frustrates users and signals trouble before a full outage hits.

SBCMSP checks each client endpoint continuously and alerts your team the instant availability drops, so you respond proactively and keep a clear record of the uptime you deliver.

01 Instant Downtime Alerts
Checks run every 5 minutes, so you're notified within minutes of an endpoint going down — and again when it recovers.
02 Response-Time Tracking
Watch latency trends to catch slow degradation before it becomes a full outage.
03 Uptime History
Keep a clear record of availability over time — useful for SLAs and for demonstrating your value.

Continuous Availability Checks

SBCMSP watches the endpoints that matter to your clients and turns availability problems into immediate, actionable alerts.

HTTP
Website Reachability
Up/down status checks
RESP
Response Time
Latency trend tracking
CODE
HTTP Status Codes
Error-response detection
SSL
Secure Endpoint Health
HTTPS reachability
HIST
Uptime History
Availability over time
ALERT
Incident Alerts
Immediate notifications

Uptime Monitoring in Three Steps

Add an endpoint and SBCMSP handles the watching and alerting continuously.

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1. Add an Endpoint
Add a client website or service URL and SBCMSP begins checking its availability and response time right away.
2. Configure Alerts
Set who gets notified and how, so the right person on your team hears about downtime immediately.
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3. Track & Report
Uptime and incident history roll into the client's dashboard and reports, documenting the reliability you provide.
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Around-the-Clock Checks
Monitoring runs continuously, day and night, so nothing slips through outside business hours.
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Portfolio View
See the availability of every client endpoint at a glance and spot patterns across your base.
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White-Label Reporting
Uptime stats appear in branded client reports under your MSP's name.

Common Questions About Uptime Monitoring

How quickly will I know when a client site goes down?
SBCMSP checks endpoints continuously and sends alerts as soon as a site stops responding, so your team can begin remediation right away rather than waiting for the client to report it.
Does it track response time, or just up/down?
Both. Alongside availability, SBCMSP tracks response time so you can see latency trends and catch gradual degradation before it turns into a full outage.
Can I monitor multiple sites and services per client?
Yes — add as many client endpoints as you need and see them all in one portfolio view.
Is uptime history available for SLA reporting?
Yes. SBCMSP retains uptime and incident history, which appears in the client dashboard and reports and supports SLA conversations. On white-label plans these carry your branding.

Catch Downtime Before Your Clients Do

Add your first endpoint in under 2 minutes and let SBCMSP watch it around the clock.

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